![]() Before contacting the support, see the following section of the Knowledge Base. If the issue persists, send a request to Kaspersky support via Kaspersky CompanyAccount with a detailed description of the problem. Fully remove Kaspersky Security для Windows Server before installing Kaspersky Endpoint Security for Windows version 11.9.0 or earlier. ![]() Use Kaspersky Endpoint Security for Windows version 11.10.0 and later for upgrading Kaspersky Security for Windows Server.To avoid this issue, we recommend the following: If the application won't start, reinstall it. When a computer is started, the BIOS performs initial tests. Boot the computer in the regular mode and check if Kaspersky Endpoint Security for Windows works correctly. A boot loader is a small program that places the computer operating system into memory.Uninstall Kaspersky Security for Windows Server and check if it was deleted correctly.The issue is caused by incorrect removal of Kaspersky Security for Windows Server, due to which active drivers of Kaspersky Security for Windows Server may remain in the system and conflict with Kaspersky Endpoint Security for Windows. Systemd-Boot, formerly known as Gummiboot, is one of the simplest UEFI boot managers that lets you boot Linux and Windows in EFI mode even if the system is BIOS only supported. When installing Kaspersky Endpoint Security for Windows version 11.9.0 and earlier on servers with Kaspersky Security for Windows Server installed, you may encounter errors booting the operating system.
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